Privacy Policy

Last Updated: 1 May 2026

White Curl Linen Privacy Policy

White Curl Linen (“White Curl Linen”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly and in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, request a quotation, place an order, or otherwise interact with us.

Who We Are

White Curl Linen is a UK-based supplier of premium hospitality and commercial linens, serving hotels, serviced apartments, restaurants, spas, healthcare providers, and other commercial customers.

Website: www.whitecurllinen.com

Email: it.department@whitecurllinen.com

Information We Collect

We may collect and process the following information:

Information You Provide
  • Name
  • Company name
  • Job title
  • Email address
  • Telephone number
  • Billing and delivery addresses
  • Enquiry details
  • Order and quotation information
  • Custom embroidery or branding requirements
Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Website usage data
  • Pages visited
  • Referring website information
  • Cookie and analytics information

How We Use Your Information

We use your information to:

  • Respond to enquiries and quote requests
  • Process and fulfil orders
  • Deliver products and services
  • Manage customer relationships
  • Provide customer support
  • Improve our website and services
  • Maintain website security
  • Comply with legal and regulatory obligations
  • Send business communications relevant to your enquiry or customer relationship

Where required by law, we will obtain your consent before sending marketing communications.

Lawful Basis For Processing

We process personal data on one or more of the following lawful bases:

  • Performance of a contract
  • Legitimate business interests
  • Compliance with legal obligations
  • Your consent where required

Sharing Your Information

We do not sell your personal information. We may share information with trusted third parties where necessary, including:

  • Delivery and logistics providers
  • Payment processing providers
  • Website hosting providers
  • IT and security service providers
  • Professional advisers including accountants, auditors, insurers, and legal advisers
  • Government authorities where required by law

All third-party providers are required to protect your information appropriately.

International Data Transfers

Where service providers process information outside the United Kingdom, we take reasonable steps to ensure appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide products and services
  • Manage customer relationships
  • Fulfil contractual obligations
  • Comply with legal, tax, accounting, and regulatory requirements
  • Resolve disputes and enforce agreements

When information is no longer required, it will be securely deleted or anonymised.

Website Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, or destruction.

While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Cookies

Our website uses cookies and similar technologies to:

  • Ensure website functionality
  • Improve user experience
  • Analyse website traffic and performance
  • Remember user preferences

You may control or disable cookies through your browser settings. Certain website features may not function correctly if cookies are disabled.

Analytics

We may use website analytics services, such as Google Analytics or similar tools, to understand how visitors use our website and to improve our services.

These services may collect anonymised usage information through cookies and similar technologies.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites and encourage you to review their privacy policies.

Your Rights

Under UK GDPR, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict processing
  • Object to certain processing activities
  • Request data portability
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

Complaints

If you are unhappy with how we handle your personal information, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

Changes To This Policy

We may update this Privacy Policy periodically. Any changes will be published on this page together with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

White Curl Linen LTD.

Email: it.department@whitecurllinen.com

Website: www.whitecurllinen.com